Tag: data platform
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5 min read
How Microservices, Cloud, and Digital Twins are Reshaping Customer Management
Read more: How Microservices, Cloud, and Digital Twins are Reshaping Customer ManagementTo get ahead, telcos need to explore new business models and technologies that foster a deeper understanding of consumer behavior and drive engagement. One service model that aligns with this initiative is customer management (otherwise known as customer value management or customer…
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5 min read
The Four Advantages of an Event-Driven Architecture
Read more: The Four Advantages of an Event-Driven ArchitectureBig data and analytics offer a key source of revenue for telcos at a time when many are looking for new growth avenues, according to a new report from Research and Markets. In fact, it’s estimated that 22% of carrier app value…